Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities (9780071493048)

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Perfect Phrases for the Right Situation, Every Time

Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!

Product details

• Format Paperback | 240 pages
• Dimensions 122 x 206 x 13mm | 238g
• Publication date 16 Sep 2007
• Publisher McGraw-Hill Education - Europe
• Imprint McGraw-Hill Professional
• Publication City/Country New York, NY, United States
• Language English
• Edition Statement ed
• ISBN10 0071493042
• ISBN13 9780071493048
• Bestsellers rank 59,732

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